IT Assistance August 22nd through NSO 2018

 

Below information provides details for IT assistance  August 22nd through New Student Orientation 2018

 

Move in Day ~ Wednesday ~ August 22, 2018

  • Move in and get settled
  • For Self Service in the campus Residence Halls – please visit your Residential Hall computer lab, log onto a Dell computer to change your network password – You can only change your password on a Dell computer.  Now you are able to connect to the Claremont-WPA wireless network using your new network password, instruction are on the self-installations page that you previously bookmarked.
  • Get assistance from IT Staff and IT Student Interns out of two locations on campus; Steele Hall Computer Lab, Room 226 and Gabrielle Jungels Winkler Rec Room.  8am-noon and 1p-5pm.  Bring your laptop and power cord.  Note: If you have a desktop please request an in-room appt by an IT representative.  Scripps IT helpdesk 909 607-3406.

New Student Orientation Begins ~ Thursday ~ August 23, 2018
Whether you installed programs over the summer or yesterday when you moved in and maybe something doesn’t seem right or if you have not installed anything – no worries.  IT staff and students are available to assist.   Walk-ins are welcomed!  We try to keep our appointments to 30 minutes and can usually help you with your password, connect to wifi and install Trend and help you configure the other programs within that time frame.   If there is a long line for assistance then you have the option to leave your laptop with us in Steele Hall, If we cannot complete it on Thursday then we lock it up in an alarmed space and continue working on it the following day.

NSO IT Evening Hours ~ Friday, Saturday, and Sunday ~ August 24, 25, 26
IT student staff will be working in GJW Rec room from 7-9pm.  You will hang out in the room with your laptop while work is being done.

August 27th and throughout the year
Students will get assistance by visiting IT in Steele Hall, room 10 and in Toll 108 (lobby area) where our Residential Technician will be housed starting this August.

 

 

Scripps Information Technology

For assistance call Scripps IT helpdesk 909 607-3406 or email help@scrippscollege.edu.

 

 

Updated March 2018