Information Technology Strategic Plan

Mission

Recognizing that information technology is inseparable from education, Scripps aspires to sustain an educational environment that provides the fullest possible array of information and communication technologies to members of its community. Information technology at Scripps exists to support and enhance teaching and learning, scholarly and creative activity, and administrative functions.

As part of its mission, Scripps College construes information technology to include not only computers and their multiple applications but also the nature of libraries, and linkages among various modes of communication including audio visual, telecommunications and video. Understanding the nature of changes brought on by the impact of any present or future technology enables us to further reflect on the nature of learning, knowledge, and values. We must view technology “as a text for the critical mind.”

Students must graduate with the technological fluency necessary to ensure that they will have the crucial skills and the flexibility to address the challenges that will continually occur in their lives and careers. By technological fluency Scripps means the development of the technical skills necessary to utilize a computer for the acquisition and creation of information, a familiarity with information technology applications appropriate to the student’s program or discipline, and an understanding of the significance of technology in the modern world. Scripps College will provide all students with in and out of classroom experiences to ensure that by graduation they have learned: 1) basic competencies with general software applications such as office suite products, internet skills for research and web publishing skills; 2) discipline specific applications such as SPSS/SAS for the social sciences, Multimedia applications for Fine Arts and Music Composition software in Music.

In order to support students’ development of technological fluency and to support their own research and creative activity, faculty must have technological tools and support staff to enhance learning, teaching, scholarship, and creative activity.

Information technology serves as an essential management/decision support tool for administrative users. In order to fulfill effectively their administrative duties and responsibilities through the utilization of IT, staff must have the necessary tools, skills, and training to conduct and enhance administrative support of College functions.

Instruction, Research and Creative Activity

Increase faculty knowledge and use of new media in support of the instructional program, research and creative activity. Assist faculty in integrating technology into instruction. Ensure that all faculty have full access to and support in using computing technology of the capacity and caliber necessary to serve adequately teaching and research applications.

  • Provide specialized training and development opportunities through workshops offered by specialized pedagogical consultants.
  • Provide course content to students and allow interaction between different courses locally as well as between library and classroom using video conferencing technology.
  • Provide Faculty with trained student production teams for creating course material
  • Maintain and upgrade the Faculty Development Lab so that faculty may continue to learn new technologies and utilize them to maximum advantage in teaching, research and creative activity.
  • Provide one FTE Educational Technologist to support Faculty teaching and the integration of technology in the curriculum.
  • By 2008, ensure that every classroom space has access to new media technology, either in the form of permanent installations (“smart classrooms”) or portable units.
  • Provide increased technology opportunities for Dance and Music departments.
  • Continue academic planning to identify IT needs to support emerging technological applications for the curriculum (i.e. high speed networks to support new media and high speed data transmission.)
  • Expand campus technology resources to include video conferencing and other web streaming technologies.

Student Learning and Access to Information Resources

Through the academic program and other avenues, ensure that Scripps students learn from and utilize new technologies to acquire the necessary skills to be fluent, not merely competent, in technology. Ensure that every Scripps graduate will know and be able to utilize technologies appropriate to her discipline. Provide students access to on-line information, services career and internship information and alumnae connections.

  • As part of the First Year experience, ensure that every student will have exposure to information technology as part of required course work and throughout her years at Scripps
  • Improve workshops for students on Internet access and other IT skills to ensure students learn how to access information through new technologies; provide opportunities for Web authoring, participation in electronic communication and exploration of new technologies. Strengthen links between these workshops and curricular requirements.
  • Continue to emphasize a peer-to-peer learning model for information technologies through: Workshops taught by Scripps Student Computer Consultants; email distribution lists and newsgroups such as News. Scripps; thesis set up for students to exchange information; and Student Residential Networking Assistants to help support and promote technology use in the residence halls.
  • As part of the College’s goal of technological fluency for all students, encourage academic departments to develop a list of IT skills that are expected in their given discipline, and to stipulate how a student may expect to acquire those skills during her four years at Scripps

Administrative Functions

Ensure the most efficient and effective administrative operations possible for the College through the provision of necessary hardware, software and training support.

  • Work in cooperation with the Claremont consortium to optimize the new common student database software to enhance services to students and faculty.
  • Ensure that available technology remains appropriate to office functions and responsibilities.
  • Continue to provide adequate user support through a sustained training program and user support.
  • Analyze the CARS/Jenzabar web interface and portal product offerings in conjunction with the other Claremont campuses in an effort to enhance cooperative efforts and lay the groundwork for successful portals in Claremont
  • Strengthen staff and faculty knowledge of available software programs such as Excel, Access and Word as well as new tools such as Cognos or ACE reports to manipulate data both within and outside of the new student system.
  • Following the adoption of a record retention policy for the College, use new technologies to systematically provide back-up and archiving of paper files in offices such as the Registrar, Development and others.
  • Ensure that new student database software includes access to institutional data desired by faculty, administrators and others (e.g., faculty access to advisee information, student access to alumnae networking information).

Technology Services and Infrastructure

  • Ensure that the necessary hardware, software, infrastructure and staffing support for IT are maintained at the College to support current functions, and to allow for growth and change in IT applications.
  • Develop and maintain a financial strategy to support information technology at Scripps College:
    • Through acquisition of permanent endowment, continue the “life cycle” funding policy for information technology which recognizes the need to replace and/or upgrade hardware, software an networks at the end of its functional life cycle and includes in the annual budget funds for replacements and upgrades of existing equipment.
    • Expand lifecycle planning and budgeting to include audio visual equipment and college-supported software
    • Develop and maintain policies and guidelines for student purchased systems which the College will support on its network. Informational material and guidelines will be made available to all incoming and continuing students.
  • Maintain and enhance ongoing IT training for students, faculty and staff so that they can use and take advantage of the resources available to them. Training should provide an opportunity for users to explore technology and how it can be used to support their teaching, learning and/or work. The training provided should include both audio/visual media and computer systems, where applicable. For administrative users, training must ensure both a fundamental level of expertise in administrative systems and more specialized training, where needed, for advanced users.
  • Provide sufficient budgetary support for ongoing training of IT staff to ensure their professional development as well as their capacity to maintain IT systems at the College, and train users.
  • Maintain an appropriate level of staff-to-user and connection ratios based upon the breadth of applications and level of sophistication of the user community.
  • Continue to utilize student resources for learning and training of all members of the campus community. This may include both peer-to-peer learning/training as well as student involvement in faculty and staff training.
  • Ensure that the minimum number of platforms, operating systems and software packages necessary to support the students, faculty and staff are maintained on campus in order to eliminate unnecessary redundancy and the higher costs associated with complex environments.
  • Maintain (and modify as appropriate) standards for IT architectures, operating systems, hardware, software and resource allocation at the College.
  • Continue to support network expansion and upgrades as needed, to provide sufficient speed and caliber to allow the College to adequately support all College functions dependent on technology. Remote network access for faculty, staff and off-campus students will be provided via telecommunications.
  • Maintain a computing environment which is ergonomically and physically appropriate to users in classrooms, laboratories and offices.
  • Continue to support and develop the Scripps intranet to facilitate the sharing of data and information for on-campus users but which excludes access to outside users.
  • Continue to utilize all-Claremont planning and resource- sharing for IT development at Scripps, seeking to both initiate and support Claremont-wide cooperative efforts.
  • Reach and maintain competitive salaries for IT professional staff, both within The Claremont Colleges and as compared to other collegiate IT salary ranges.

Completed Items From the IT Strategic Plan

Instruction, Research and Creative Activity

  • Ensure that new student database software includes a system of ready electronic access to student advisee information for all faculty advisors (e.g., schedules and degree audits) and, in cooperation with the other undergraduate colleges, current cross-registration/course enrollment information. [Jenzabar 2002]
  • Fund Phase II of the Learning Center and implement as soon as Learning Center II should provide flexible stations for peer and group work as well as classes of various disciplines which will need varying technologies and configurations of those technologies. [2001 – 2002, New PC Classroom to meet growing needs for Psychology and Economics, plus new central PC and MAC lab for students
  • Provide one FTE New Media Technician to support the use of technology in the classroom and Learning Center. This is increasingly important as Scripps equips “smart classrooms” and faculty expand the use of IT in their courses. [2001]
  • Access to computing resources will be available to all faculty, including on-going part-time faculty. Provide PCs for all full-time faculty in their campus offices. [1997/98]
  • All Academic spaces wired. [1997/98]
  • Assure all Scripps faculty have appropriate remote access to Library resources. [1997/98]

Administrative Functions

  • In coordination with the other Claremont campuses, implement installation of new student database software to enhance services to students and faculty and take advantage of efficiencies possible through consortial cooperation. Cooperate with other Claremont Colleges to develop and maintain a real-time enrollment and registration system. [2002]
  • Consider the creation of a help desk system. AND Implement web forms and rudimentary system for tracking help, project and training requests. (As part of the new CARS system, a central helpdesk software program has been purchased in Claremont.) [2002]
  • Complete the transition to PCs on administrative desktops; and, assure appropriate integration of desktop applications with the central database. [1997/98]
  • Common desktop client, central network design and campus-wide mail system (e.g. all users @ scrippscollege.edu) [1998/99]

Student Learning and Access to Information Resources

  • Provide student access to Career Planning & Resources services (e.g., alumnae connections, career and internship information), personal academic records (e.g., current class schedule and degree audit), and other student services. [Jenzabar 2002 2003.
  • Utilize IT web-based services to enhance alumna-to-alumna-to-college connections. [2000]
  • Through the implementation of a new administrative student database, provide student access to information pertinent to them, e.g., academic records, current account balance, course information. [Jenzabar 2002 2003]

Technology Services and Infrastructure

  • Through annual budgeting or focused fund raising, provide support for new, large-scale IT needs including Phase II of the Learning Center. [New PC Classroom and New Student Lab 2001]
  • [2002 – Scripps office of Public Relations hires first Webmaster.]
    • Encourage the expansion of the Scripps WWW homepages to advance the educational, administrative and college-relations goals of the College: and utilize the Web Task Force to manage policy and web development, as appropriate.
    • Either through contracting with an outside service or the addition of permanent staff, provide for ongoing web support for maintenance and upgrade of the current College web site others such as an on-line catalog, course
    • Use IT at Scripps to help restore and strengthen the sense of connectedness and community through such vehicles as expanded use of the WWW to provide for enhanced communication between faculty and students, among students, faculty, staff and alumnae, and particularly among alumnae and members of the campus community and each other.

Last Updated: 2002