Frequently Asked Questions

What is the minimum recommendation students should consider for a computer if you buy a system now?

It’s important to keep in mind that the life-cycle of a computer is based in part on the capabilities of the machine you buy today. If you invest in a quality system now, then you are more likely to be able to use that computer until graduation vs. arriving to the campus with an older/slower system.

Special Note: If your system meets the requirements listed in the table below, you’ll be able to connect to the Scripps network and have access to campus-provided online services and the Internet.

  • A desktop or laptop with a minimum of 4 GB RAM.
  • 802.11n/ac capable wireless.
  • Category 5/5e/6 Ethernet Cable – 15ft minimum for wired connection (available at Huntley Bookstore).

Users will need to have the latest update of their operating system installed on their computer.  For example, if you have Windows 7, the latest version is Windows 7 Service Pack 1 (SP1).  If you have a Mac running Yosemite, the latest version this operating system is Yosemite 10.10.5.

The latest updates to Mac and Windows operating systems are:

Windows:

  • Windows 7: Service Pack 1, (listed as KB976932 in Windows Update)
  • Windows 8.1: KB 2919355 (Name of update in Windows Update)
  • Windows 10: KB3156421 (Build Number: 10.0.10586.318)

Mac:

  • El Capitan: 10.11.5
  • Yosemite: 10.10.5
  • Mavericks: 10.9.5
  • Mt. Lion: 10.8.5

Should I buy a Macintosh or Windows Compatible Computer?

Scripps College supports both Macintosh and Windows equally. Our Art and Music departments use Macintosh computer labs to support many of their courses, and our Psychology and Economics departments primarily use PC computer labs to support their courses. Students should consider what types of applications they want to run and/or with which system they are already familiar.

If I want to buy a computer, should I purchase one at home or wait until I come to Scripps?

We encourage students to shop for the best pricing and several of the larger companies, such as Apple and Dell, offer online back-to-school or other promotions. The Huntley Bookstore, which services The Claremont Colleges, also offers educational savings on Apple computers and selected PC brands. For more information, call (909) 607-1625, or visit the Huntley Bookstore website.

Does Scripps offer discount software for students personal computers?

Available for staff, faculty, and students

If you are interested in Office 365, this is now available to you, free of charge, during your time at Scripps.

JourneyEd.com offers software bundles, hardware, and other products at discount to members of the Scripps family.  Select Scripps College from the list of schools to enter. You will need your Scripps ID to complete the purchase.

USCollegeBuy offers steep discounts on student and teaching licenses of Adobe products.  You will need your Scripps ID to complete the purchase.

May I bring my existing computer from home to Scripps?

If your system matches the requirements listed above, you will be able to connect your computer to our network and use email and the Internet.

Do you support my peripherals?

Scripps IT can assist you with connecting your computer to our network; however, support for peripherals, such as scanners, printers, external drives, cell phones, and digital cameras, is not provided. We do not allow the connection of personal wireless routers.

Will I be able to connect my computer to the Scripps Network?

Scripps College has both wired and wireless support within the residence halls. Ethernet ports in every residence hall room provide gigabit-capable high-speed connections.

NEWHall, our newest residence hall, will be the first with over 100 wireless access points throughout and no ethernet in the student rooms.

The wireless network supports the latest 802.11ac standard as well as legacy 802.11a/b/g/n.

What software/resources will I receive from the Scripps IT department?

  • Email client: your official Scripps email account.
  • Printer client: you will be able to print from Steele 226 computer lab and your residence hall computer lab.
  • McAfee Enterprise anti-virus.

Self install user-friendly instructions or IT staff are available to assist  you in installing our software.

What services are available to me from the IT Department throughout my stay at Scripps?

Our Residential Networking Technician is available in Frankel 91 throughout the year to help with new connections, connection issues, referrals, removing viruses/spyware, and much more.

Zailyn Tamayo
Residential Networking / User Support Specialist
Frankel Hall, Room 91
(909) 607-7428
Zailyn@Scrippscollege.edu

How can I become familiar with all of the Scripps computing resources?

In addition to online user guides available on the web, students may also request workshops or training sessions, and Scripps IT can match our trained student IT interns to work one-on-one or in small groups with students in the Scripps Steele Student Lab.

Lynda.com is a great resource for students, faculty and staff to become familiar with not only Scripps provided software, but with a wide array of subjects.  Please visit the Scripps IT Lynda page for information, instructions and recommended courses.

May I bring a wireless printer?

Only if you connect it using a usb cable; we do not recommend advertising this as a wireless device where it could be accessible by other students in the residence hall. Students receive 2,000 free laser print pages a year; seniors receive 3,000 free laser pages a year, and all residence halls have a laser printer.

Do I need an Antivirus program on my computer?

All Scripps students, whether using the Scripps network services or connecting only to the Internet, are required to maintain an up-to-date antivirus program on their computers.  Many Windows PC’s come with one pre-installed, and you may use that as long as you maintain an active subscription for updates, which usually requires a fee.  Alternatively, the Claremont Colleges have a group license for McAfee Enterprise Antivirus software for PCs and Macs that Scripps students may use free of charge.

Do I really need a computer?

Although not necessary, having a personal computer is highly recommended. Scripps maintains several locations on campus where students can utilize our computer equipment. Typically, these locations provide support for course-specific applications not available otherwise.

  • Steele Hall Student Computing Lab: Located in Steele Hall 226, students use their Scripps ID card to gain 24-hour access to the lab. A mix of PC and Macintosh computers is available, along with scanners, laser and color printing resources.
  • Nine residence halls have a computer room equipped with Macs, a PC, and a laser printer.  The rooms have 24-hour access using their Scripps ID card or a code obtained from their dorm computer consultant.

Where do I take my computer for services or repair?

Huntley Bookstore 
175 E 8th St
Claremont, CA 91711-3956
Phone: (909) 607-1502
Email: claremont@bkstr.com
Huntley’s Certified Apple Tech’s info
Terrence Trice
Direct phone: 909-607-3211
HuntleyRepairs@Gmail.com

Cornice
615 N Benson Ave, Suite B
Upland, CA 91786
(909) 985-8323

Cornice picks up from Huntley Bookstore, or students can drop off at address listed.

Services Macs only.  Services available: data recovery, data transfers and damage repairs.

Certified Apple Service Provider.  Apple Care accepted.

Computer Solutions 2000
2420 W Arrow Route
Upland, CA 91786
(909) 920-1233

For Computer Solutions – Students, Faculty and Staff are eligible for Educational pricing on all services and equipment – All Claremont Colleges are eligible. Contact is: Hafiz

To claim your 10% discount, use your ID card at check in.

$99 to transfer data from PC to Mac, Mac to Mac or PC to PC (this is for simple jobs-a few folders).  $199 for data protection – guaranteed all material is protected and will transfer correctly.

Apple Store – Victoria Gardens
12461 South Main Street
Rancho Cucamonga, CA 91739
(909) 803-5220

 

For more information on FAQ’s email Help@Scrippscollege.edu

 

Last Updated: June 2016